Smart meter guaranteed standards: Supplier Guaranteed Standards of Performance
Share the page
We are seeking views on introducing smart meter guaranteed standards (GSOP).
Who should respond
We would like views from people with an interest in smart metering. We particularly welcome responses from:
- energy suppliers
- other interested industry parties
- consumer groups
- charities
We also welcome responses from other stakeholders and the public. This guidance consultation applies to both domestic and non-domestic customers.
Background
We are consulting on our proposals to update terminology to:
- clarify that the 2015 regulations apply to smart meters, as well as traditional meters
- ensure this is clearly understood by energy suppliers and consumers
We are also consulting on our proposals to introduce a set of new Guaranteed Standards for a range of smart metering-related issues.
Why your views matter
Your responses will help us draft a statutory instrument, which we need to introduce the GSOP.
Respond name
Graeme Kelly
Respond email
Main document
[Smart Meter Guaranteed Standards of Performance [PDF, 334.99KB]
Subsidiary documents
[Approach to Impact Assessment [PDF, 199.54KB]
Response documents
[March 2025 policy consultation responses [ZIP, 8.45MB]
](https://www.ofgem.gov.uk/sites/default/files/2025-08/Policy-consultation-responses.zip)