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Letter to non-domestic suppliers about reports of non-domestic customer harm
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Ofgem has written to all non-domestic suppliers to highlight concerning reports about challenges being faced by non-domestic customers. We are seeking a response from non-domestic suppliers to these issues, and will use this, along with input we have received about customer concerns, to inform and refine our next steps.
Main document
[Letter to non-domestic suppliers on regulatory expectations [PDF, 85.41KB]