Non-Domestic Consumer Research

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This report outlines the findings of research conducted with non-domestic energy consumers in Great Britain. The research consisted of a telephone survey of 1,000 GB non-domestic energy consumers conducted throughout April and May 2022, followed by 20 qualitative interviews in June 2022.

Specifically, the research covered:

• The costs and affordability of energy for non-domestic energy consumers
• Non-domestic consumer experiences of the energy market
• The needs, priorities and challenges of non-domestic consumers now and in the future

Main document

[Non-Domestic Consumer Research Report 2022 [PDF, 707.11KB]

](https://www.ofgem.gov.uk/sites/default/files/2022-11/Non-Domestic%20Consumer%20Research%20Report%20V%20FINAL%20for%20site.pdf)

Subsidiary documents

[Non-Domestic Consumer Research Data Tables 2022 [XLSX, 484.48KB]

](https://www.ofgem.gov.uk/sites/default/files/2022-11/Non-Domestic%20Consumer%20Research%20Data%20Tables%202022.xlsx)

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