Code Administrators' Performance Survey Findings - 2021
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The main objectives of the survey were to:
- identify best practice in how the code administrators are carrying out their role; and
- collect research data on the nature of the service, its efficacy and levels of satisfaction, as well as the nature of any particular issues.
The report documents comprise an introductory letter from Ofgem, a main overall report, and subsidiary reports focusing on the findings on each code separately.
Main document
[Publication of code administrator's survey - letter [PDF, 106.58KB]
Subsidiary documents
[UNC results [PDF, 180.59KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/UNC%20results.pdf)
[STC results [PDF, 179.73KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/STC%20results.pdf)
[SPAA results [PDF, 181.08KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/SPAA%20results.pdf)
[SEC results [PDF, 182.94KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/SEC%20results.pdf)
[MRA results [PDF, 179.39KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/MRA%20results.pdf)
[iGT UNC results [PDF, 180.72KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/iGT%20UNC%20results.pdf)
[Grid Code results [PDF, 181.11KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/Grid%20Code%20results.pdf)
[DCUSA results [PDF, 181.39KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/DCUSA%20results.pdf)
[DCode results [PDF, 180.63KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/DCode%20results.pdf)
[CUSC results [PDF, 182.45KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/CUSC%20results.pdf)
[BSC results [PDF, 183.56KB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/BSC%20results.pdf)
[Code Administrator's Survey Report [PDF, 1.44MB]
](https://www.ofgem.gov.uk/sites/default/files/2022-01/Code%20Administrator%27s%20Survey%20Report.pdf)