Gas supply
Letter to the Chair of the Energy Security and Net Zero Committee on customer credit balances
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Letter addressed to the Chair of the Energy Security and Net Zero Committee on the subject of customer credit balances, setting out the measures that have been implemented to protect consumers. This letter also signposts plans to publish aggregated quarterly domestic customer credit balances from the first quarter of 2024.
Main document
[Letter to the Chair of the Energy Security and Net Zero Committee on the subject of customer credit balances [PDF, 92.47KB]
](https://www.ofgem.gov.uk/sites/default/files/2023-12/ESNZ%20Committee%20letter%20on%20CCBs.pdf)