Supplier Guaranteed Standards of Performance for Switching: Consultation on amending Guaranteed Standard 6ZA

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We are consulting on proposed amendments to Supplier Guaranteed Standard of Performance (GSoP) 6ZA: “Obligation to complete a supplier transfer”, following the introduction of the faster switching arrangements in July 2022 made as part of the Switching Programme.

Respond name

Ayena Gupta

Respond telephone

[020 7901 7000](tel:020 7901 7000)

Respond email

DCCregulation@ofgem.gov.uk

Main document

[Guaranteed Standards of Performance amendment for Faster Switching - Consultation document [PDF, 441.60KB]

](https://www.ofgem.gov.uk/sites/default/files/2023-09/GSoP%20amendment%20for%20Faster%20Switching%20-%20Consultation%20document%20%281%29.pdf)

Response documents

[Consultation response - Scottish Power [PDF, 148.48KB]

](https://www.ofgem.gov.uk/sites/default/files/2024-02/GSoP%206ZA%20amendment%20consultation%20response_%20Scottish%20Power.pdf)

[Consultation response - Citizens Advice [PDF, 33.82KB]

](https://www.ofgem.gov.uk/sites/default/files/2024-02/GSoP%206ZA%20amendment%20consultation%20response_Citizens%20Advice.pdf)

[Consultation response - EDF [PDF, 576.07KB]

](https://www.ofgem.gov.uk/sites/default/files/2024-02/GSoP%206ZA%20amendment%20consultation%20response_EDF.pdf)

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