Policy Compass
Financial resilience in the energy retail market

Decision on statutory consultation on strengthening fixed direct debit rules

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Decision on proposals to strengthen the existing requirements for licenced energy suppliers to set domestic consumers’ fixed direct debits according to the best and most current information available to them.

Main document

[Decision on Statutory Consultation: Credit Balances – Strengthening existing Direct Debit rules [PDF, 142.60KB]

](https://www.ofgem.gov.uk/sites/default/files/2022-08/Decision%20letter%20DD%20rules.pdf)

Subsidiary documents

[Decision Notice - Electricity - strengthening fixed direct debit rules [PDF, 116.68KB]

](https://www.ofgem.gov.uk/sites/default/files/2022-08/Decision%20Standard%20Licence%20ELECTRICITY.pdf)

[Decision Notice - Gas - strengthening fixed direct debit rules [PDF, 117.28KB]

](https://www.ofgem.gov.uk/sites/default/files/2022-08/Decision%20Standard%20Licence%20GAS.pdf)

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